The country’s consumer based electronics
giant Walton has extended the replacement guarantee for the compressors used in
its produced refrigerators and fridges up to 8 years from the previous 5 years.
The relentless research and development
efforts of the Walton’s R&D department are resulted in improving the
quality of its compressors, and thus paved the way for Walton to extend the
consumers’ facility through augmenting the guarantee period of compressors by 3
years.
It was learnt that compressor is the
heart of a fridge. Generally, the users get the satisfactory services from a
fridge if its compressor works properly. Sometimes, some unscrupulous traders
use low-grade compressors in their fridges to earn extra profits. Then, the
customers feel embarrassment while their fridges made with such compressors do
not work properly.
Walton engineers claimed that
world-class compressors are used in their produced fridges. Thus, they received
a little bit compliant from the customers. Usually, the customers are satisfied
using Walton brand’s fridges.
Golam Murshed, deputy director of Walton
Group, said the Walton compressors will provide services more than the
guarantee period.
“Customers can use Walton brand’s
refrigerators and fridges for 20 to 30 years if they follow the user guidelines
properly,” he added.
The compressors will provide long time
service when its system function and accuracy will be ensured, Murshed said.
Walton has brought more perfection in
the cooling and accuracy system in its compressors, he added.
Engineer Md Moeenul Hoque, head of
research and development dept of Walton, said the compressors used in Walton
brand refrigerators and fridges are being produced in the combination of the
world’s latest technology and high quality raw materials.
A group of very meritorious, experienced
and hard-working engineers has been conducting massive research and development
works for long times to improve the quality and life time of the compressors
considering the country’s weather and the mode of use of fridges by the local
people, he said.
Consequently, they have been able to
give the assurance of durability of compressors used in Walton brand’s
refrigerators and fridges, Hoque added.
It was learnt that Walton has taken
initiative manufacturing highest standard compressors in the Asian region by
adopting the world’s latest technology. Then, the guarantee period of the
produced compressors would be extended further.
Engineer Shahriar Reza, assistant
director of Walton Service Management System, said customer will get long time
service from compressors without facing problems if they carry or transport
fridges carefully.
During transportation or placement, the
fridges should not be careened more than 30-degree angles. In Addition,
customers should start fridge minimum two (2) hours later after the
transportation. (Source: Press release)
